All deliveries in the world are made by the Polynesian postal services (OPT). The delivery time and cost depend on the destination and weight of the parcel. The shipping cost includes the shipping , packing and delivery recording charges.
We offer 2 types of shipping service (and 2 others on request):
* Priority shipping: 7 to 10 days to France
* Economy shipping: 3 weeks to France
* Eco-maritime shipping: 2 to 3 months to France (low cost for heavy products, on request only).
* Chronopost International: on request only
The delivery time to Europe and the countries in other continents can be estimated with to 3-5 more days.
The clients in French Polynesia can receive their parcel by the OPT.
The clients in Tahiti can ask for a vehicle delivery until Papeete (from Paea to Papeete) or pick up their products in the shop in Punaauia (west coast).
100% of the parcel shipped are received by our clients.
All parcels are sent by registered mail and are followed-up. We are not responsible for the delay of the parcels once they are put down at the post office services.
The registration of the parcel is a legal proof of the parcel shipping and the date. We highly recommend that you open the parcel in front of the postal service employee in your country. It allows recording the good condition of the products ordered regarding the invoice, when you receive the parcel.